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Frequently Asked Questions
Just in case you have some of the same questions that we are most often asked, we have compiled a list of frequently asked questions (FAQs). If your question is not included or you are ready to set-up a time for a complimentary consultation, please contact us.
What is a VA?
A Virtual Assistant, also known as a VA, is a person whose business it is to offer administrative support to individuals and businesses. Practically any task or project that an administrative assistant or executive assistant would complete can be done by a VA...the work is simply completed virtually. Not only does a VA not need to be in the same office space as the people she supports, a VA might not even be in the same state or country.
Are VAs employees?
VAs are usually independent business owners or independent contractors, not employees. Since a VA's business success is directly related to the success of the businesses served, expect a level of commitment that indicates..."we are in this together." Although, it is not a legal partnership, VAs like Divine Solutions are often viewed by clients as a partner due to the level of service and commitment demonstrated.
Why choose a VA instead of a local secretarial service?
If you only need to have a document typed, a secretarial service may be the way to go. However, if you often have documents to type or correspondence that you need to reply to, a skilled VA, like Divine Solutions, is usually the best approach. Why? Because VAs learn what your business is about, how you operate, what makes you crazy and what reminds you why you do what you do...as a result, not only may the VA be able to type the document, but also draft it for you...saving you time and energy that can be spent doing the things that only you can do, like developing your next best selling product or service.
What specific services are performed by Divine Solutions?
Our administrative support services include, but are not limited to: typing and data entry, appointment setting, contact and calendar management, bill payment, bookkeeping, responding to traditional mail, e-mail and faxes, returning telephone calls as directed, document management, desktop publishing, etc.
Our executive support consists of high-level business development services, including, but not limited to the following: assistance with business, strategic, and marketing plans; proposal and presentation preparation, including preparation of collateral materials and handouts; event and project management; web site design and maintenance; graphic design and business research.
What is the process for establishing a working relationship with Divine Solutions?
After we find out when it is a good time, we talk to one another to find out if working together makes sense for you and for us. We are available for complimentary consultations between the hours of 8 a.m. and 6 p.m. ET, Monday-Friday. Simply forward us two or three dates and times that work best for you, along with your contact information, and we will follow-up with you.
What is the going rate for a VA?
The rates for VAs vary significantly depending on the skills, experience and objectives of the VA. Rates usually range between $25-$75/hour. Contact us to find out the average investment our clients make to have Divine Solutions help them maximize their businesses and simplify their lives.
If you have additional questions, please contact us.
